DJI Care Refresh is an effective, comprehensive warranty for DJI products, offering you greater peace of mind every time you fly.
Click here for all you need to know about DJI Refresh
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year.
If you are purchasing DJI Care Refresh separately for a previously purchased DJI product, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email.
If you purchase DJI Care Refresh with a brand-new product, DJI Care Refresh will be valid automatically from two days after product shipment.
If you have a DJI Care Refresh activation card:
Click here to bind it to your aircraft.
Want to purchase DJI Care Refresh, but your product has been activated over 48 hours?
Click here to learn how.
If you have any questions about DJI Care Refresh, please contact us.
WATER DAMAGE COVERAGE
Replacement possible if your aircraft is damaged by water during normal use
Get prioritized replacement units, greatly reducing the time it takes for you to get back in the air.
For a small additional charge DJI Care Refresh offers up to two replacement units, ether a replacement product that is in new or as-new condition is terms of performance and reliability
For DJI Care Refresh(Spark) the first time replacement fee is $69 CAD
the second time replacement fee is $97 CAD
Shipping and handling charges may apply.
VIP PHONE SERVICE
VIP support provided by DJI product experts are just a phone call away.
If you are in the region where you purchases you aircraft, all shipping costs will be covered by DJI.
DJI CARE REFRESH REPAIR PROGRESS INQUIRY
Check on the progress of your DJI Care Refresh repair the same way you would check a standard repair. When you apply for repairs, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to pay for the replacement using DJI Care Refresh.
NOTE: All products are subject to availabiity. In the event that the product is not in stock, we will revert back to you immediately and inform you when it will be available for shipping.
Please bear with us in the event of any delays due to circumstances beyond uor control. We will do our best to deliver the product at the earliest.
Your satisfaction matters to us.