DJI Care Refresh is an effective, comprehensive warranty for DJI products, offering you greater peace of mind every time you fly. Click here to visit the "DJI Care Refresh Official FAQ" page.
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
If you are purchasing DJI Care Refresh separately for a previously purchased DJI product, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email.
If you purchase DJI Care Refresh with a brand-new product, DJI Care Refresh will be valid automatically from two days after product shipment.
If you have a DJI Care Refresh activation card, click here to bind it to your aircraft.
If you have not already purchased a product, complete your order and also purchase corresponding "DJI Care Refresh" for the product.
Want to purchase DJI Care Refresh, but your product has been activated over 48 hours? Click here to learn how.
If you have any questions about DJI Care Refresh, please contact DJI Technical Support at DJI Repair Services.
It can be replaced if your aircraft is damaged by water during normal use.
Get prioritized replacement units, greatly reducing the time it takes for you to get back in the air.
For a small additional charge, DJI Care Refresh offers up to two replacement units within one year. These replacements will be in new or equivalent to new in performance and reliability
For the Mavic Air, the first DJI Care Refresh replacement fee is 89.00 CAD while the second replacement is 129.00 CAD
If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI.
VIP Support provided by DJI product experts are just a phone call away
REPAIR PROGRESS INQUIRY
Check on the progress of your DJI Care Refresh repair the same way you would check a standard repair. WHen you are applying for repairs, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to pay for the replacement using DJI Care Refresh.
Shipping fees are covered by DJI Care Refresh. For repair services, visit:http://www.dji.com/service/repair
NOTE: All products are subject to availabiity. In the event that the product is not in stock, we will revert back to you immediately and inform you when it will be available for shipping.
Please bear with us in the event of any delays due to circumstances beyond uor control. We will do our best to deliver the product at the earliest.
Your satisfaction matters to us.